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Otter.ai vs Granola

Initial editorial ratings, testing in progress. Scores are editorial judgments, not benchmark results, and will be replaced by hands-on test scores. Sponsors never affect scores.

Otter.ai and Granola both appear in our meeting notes ranking. This page puts them side by side: our current ratings, what each costs and includes according to its own pricing page (checked 2026-10-15), and which one to pick for which job. Where we could not verify something on the official site, we say so instead of guessing.

At a glance

Otter.aiGranola
Our rating8.5/108.0/10
Why it ranksMature transcription, live notesNotes without a bot joining
PricingPro $16.99/user/month billed monthly ($8.49 billed annually, shown as a 50% saving); Business $30/user/month (shown at $24 with a 20%-off-for-3-months offer); Enterprise via demo. Prices in USD.Business $14/user/month; Enterprise $35/user/month.
Free tierBasic plan is free: 300 monthly transcription minutes, live transcription, speaker identification, 3 lifetime file imports, Zoom, Teams and Google Meet.Basic plan at $0: AI meeting notes with limited meeting history, AI chat across meetings, shared folders and templates.
Best forPeople who want to follow a live transcript during the call and need long, searchable records.People whose clients or colleagues don't want a recording bot in the meeting.
SourceChecked 2026-10-15 on the official siteChecked 2026-10-15 on the official site

Scores by criterion

Our methodology weights five criteria. Per-criterion scores come from hands-on testing, which hasn't been done yet for this category, so we show the weights and leave the scores blank instead of making numbers up. The overall ratings above are editorial.

CriterionWeightOtter.aiGranola
Output quality40%Not yet testedNot yet tested
Speed & reliability20%Not yet testedNot yet tested
Ease of use15%Not yet testedNot yet tested
Value15%Not yet testedNot yet tested
Privacy & trust10%Not yet testedNot yet tested

Key differences

These solve different problems. Otter.ai joins and transcribes meetings with live notes; Granola takes notes without a bot joining. Granola's Business plan is $14 per user; Otter Pro is $16.99 monthly or $8.49 billed annually. Granola's free plan limits meeting history; Otter's limits minutes.

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Otter.ai in brief

Otter.ai is the most established tool in this category, and its free Basic plan is still built around transcription minutes: 300 a month, with live transcription and speaker identification included. Paid plans lift the per-meeting cap (90 minutes on Pro, 4 hours on Business) and add CRM integrations. We rate it 8.5/10 for its mature transcription and live notes.

  • Live transcription and speaker identification
  • AI Chat within and across meetings
  • Pro: 1,200 recording minutes, up to 90 minutes per meeting, Salesforce, HubSpot and Zapier integrations
  • Business: up to 4 hours per meeting, 3 concurrent meetings, admin analytics
  • Enterprise: SSO/SCIM, HIPAA add-on, API and webhooks

Granola in brief

Granola's difference is that no bot joins your meeting; it takes notes alongside you. The free Basic plan limits how much meeting history you can see, and Business at $14 per user unlocks unlimited history and integrations. Its pricing page says you can opt out of model training at any time. We rate it 8.0/10.

  • Takes notes without a bot joining the call
  • Opt out of model training any time (all plans)
  • Business: unlimited notes and history, advanced models, Attio, Notion, HubSpot, Affinity and Zapier integrations, MCP and API
  • Enterprise: SSO, org-wide auto-deletion and training opt-out, usage analytics
  • Mobile and phone-call notes

Which should you pick?

Verdict: Pick Granola if a recording bot in the call would bother your clients. Pick Otter.ai if you want a full live transcript and longer recording limits.

How that maps to our criteria:

  • Output quality (40%): until testing is done, our editorial ratings are the best guide: Otter.ai 8.5/10, Granola 8.0/10. Otter.ai is rated higher.
  • Value (15%): compare the free tiers in the table. Otter.ai: Basic plan is free: 300 monthly transcription minutes, live transcription, speaker identification, 3 lifetime file imports, Zoom, Teams and Google Meet. Granola: Basic plan at $0: AI meeting notes with limited meeting history, AI chat across meetings, shared folders and templates.
  • Ease of use (15%): Otter.ai is best for people who want to follow a live transcript during the call and need long, searchable records. Granola is best for people whose clients or colleagues don't want a recording bot in the meeting.
  • Speed & reliability (20%) and Privacy & trust (10%): not yet tested. Before you commit, read each vendor's data-retention and training settings on its own site.

Frequently asked questions

Does Granola record a bot in the call?
No. That's its main difference: notes are taken without a bot joining.
Which is rated higher, Otter.ai or Granola?
Otter.ai is rated higher in our initial editorial ratings (8.5 vs 8.0). These are not benchmark results; testing is in progress.
How much does Otter.ai cost?
Pro $16.99/user/month billed monthly ($8.49 billed annually, shown as a 50% saving); Business $30/user/month (shown at $24 with a 20%-off-for-3-months offer); Enterprise via demo. Prices in USD.
How much does Granola cost?
Business $14/user/month; Enterprise $35/user/month.
When was pricing checked?
On 2026-10-15, on each tool's official pricing page. Prices change often, so confirm on the vendor's site before you buy.

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